General Manager Latroupe – Le Berger & Jardin Secret Brussels

ARE YOU ALINE WITH OUR MANIFESTO? - WARM OUTGOING, AUTHENTIC, PASSIONATE, AND INSPIRING. RAISE YOUR HAND IF THAT´S YOU! We are looking for a great new team member to join our team as a General Manager. You are responsible for every aspect of LATROUPE’s operation together with the General Manager. As a General Manager, you will be responsible for the day-to-day activities of the property and is accountable for maintaining and improving the currently strong financial and operational performance and profitability. With a strong focus on providing the best return on investment, the General Manager will never lose sight of what sets LATROUPE apart: Its strong employee morale, positive work environment and optimistic, can-do attitude. The General Manager will be expected to take ownership of the business, to be creative, and to implement new ideas in relation to food & beverage offerings, menus, special events, entertainment, and other activities • You work together with the Front Office Manager to ensure smooth day-to-day operations • Holding full P&L responsibility with a focus on performance, revenue generation and cost optimization. • You are in contact with in- and external suppliers and oversee daily stock and cost control as well as monthly reporting • Setting and monitoring budget and marketing plan for annual operations in collaboration with the Operational Director. • Help to translate strategies into specific operational plans, budgets, and goals for department heads • You will take care of the recruitment and be able to build, and retain talent; put in place (and promote) a belief system that is adhered to and supported by all the hotel’s staff. • Developing, mentoring, and training employees and providing hands-on leadership to all departments • Helping to develop and/or administer the employee appraisal system to identify training needs, recognizing and rewarding performance and maximizing transparency • Monitoring and coordinating the various departments to increase revenue and ensure smooth operations • Growing LATROUPE brand and culture to continue the unique value offering to become a “place to be” in the city • Staying abreast of changes and latest trends in the local market, entertainment industry, fashion, art, music, food and beverage developments, and service best practices in order to consistently grow the service and product offering • Keeping close follow-up on developments of the competitors (occupancy, structural alterations, renovations, special campaigns, rate promotions etc.) • Maintaining the property in good condition • Striving for continuous innovation and improvement upon service standard sand product offerings • Maintaining a high profile with guests and ensuring ultimate guest satisfaction and financial success • Establishing accountability for self and others. Identifying primary issues and/or problems and resolving them quickly and effectively, taking ownership of decisions and strategic plans • Developing and maintaining good relationships with the local community This is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.