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Marriott Brussels Hotel Grand Place
222 chambres
Rue Auguste Orts 3-7
http://www.marriottbrussels.com
Brussels is a captivating city, with the Brussels Marriott Hotel steeped in a rich, diverse culture that has been evolving for more than 1,000 years. With its French & Flemish influences, famed institutions, museums and architectural marvels, it offers vast international appeal. Within walking distance of its most revered landmarks, including the Grand Place & the Mont des Arts, you'll find the Brussels Marriott Hotel. Set where an island once stood in a flowing river, this grand city center hotel now offers luxurious accommodations in a historic building. Here, vibrantly appointed guest rooms feature the plush new Marriott bed with down comforters, designer duvets and fluffier pillows to cradle you each night. From the large work desk, high-speed Internet keeps you connected. For dining, the new 'Midtown Grill' specializes in great steaks, chops & seafood. When an occasion calls for an exceptional setting, our 6,780 sq feet of function space is among the finest of First Class Full Service Hotels in Brussels.
Job offer
Front Office Clerk
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Ensure smooth and efficient daily front desk operations in line with hotel standards and procedures.

Welcome guests and handle check-in and check-out processes with professionalism and attention to detail.

Manage reservations, guest accounts, and payment procedures accurately.

Respond to guest requests, questions, and concerns promptly to ensure a high level of satisfaction.

Maintain clear communication with other departments to support seamless guest experiences.

Support the team during busy periods and contribute to overall front office operations.

Ensure the front desk and back office areas remain organized, clean, and professional at all times.

Type:
Front Office
Localisation:
Brussels
Type de contrat:
Permanent
Contrat:
Temps plein
Expérience:
1 to 2 years
Langue(s):
English, French
Compétences requises:
Previous experience in a hotel front office environment is preferred.

Excellent guest service and communication skills, with a professional and polished demeanor.

Strong organizational skills with the ability to manage priorities efficiently.

Proactive and solution-oriented mindset, with the ability to handle guest requests and concerns with tact and professionalism.


Familiarity with hotel systems (Opera) and standard front office procedures is an asset.

Fluent in English; additional languages are considered a strong advantage.

Flexible, reliable, and able to adapt to operational needs in a dynamic environment.
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