As Concierge you will fully support the Head Concierge to ensure the smooth running of the Concierge department, namely our Concierge, Luggage Porters and Door Persons to ensure a 5 star luxury service at all times, making our guests' stay one full of great local experiences. You are a warm and enthusiastic individual with a sparkling personality to lead our Concierge team. The ideal candidate will be a motivated leader with intuitive customer service skills and a wish to exceed the guests' expectations. You have good administration and organisational skills, be computer literate, have good knowledge of the city and similar experience in previous roles at 5 star level.