JOB DESCRIPTION
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel’s operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott’s culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey!

To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!

Front Office Internship POSITION PURPOSE

The Front Desk Trainee will check-in and checkout international guests in accordance with Marriott standards. He/she will inform and orient the guests during their stay to ensure their satisfaction. He/she will also be responsible for the administrative follow-up of the Front Office department.

MAIN DUTIES AND RESPONSIBILITIES

Provide a fast, efficient, courteous and personalized check-in/check-out
Greet and direct guest
Know how to recognize regular and elite guest
Respond to all guest requests according to standards and manage guest complaints
Adhere to Marriott’s accommodation policy and standards
Correctly bill and collect various forms of payment
Maintain an up-to-date guest file
Maintain good communication and relations with the different departments
Ensure a professional appearance at all times
Know and apply the hotel’s security measures and procedures in case of fire alarm or evacuation