Groups & Events Assistant Trainee

Professional and well-groomed appearance Warm welcome and handling of guest requests with team support Anticipating guest needs and providing attentive service Professional handling of calls and messages Close collaboration with other departments (Banqueting, Front Office, Sales & Marketing, etc.) Administrative support to the Groups & Events Supervisors Input of groups and rooming lists in the reservation system Allocation of loyalty points for groups and events Preparation of event signage (door cards, buffet labels, menus, etc.) Occasional support to banquet operations