Cardo Hotels, the new lifestyle hotel brand, has opened the doors to its second property, located in Brussels. Cardo Brussels, a member of Marriott Bonvoy and the Autograph Collection, perfectly embodies the spirit of Belgitude, a subtle blend of charm, humor and authenticity that reflects the soul of the city and its people.
Located on Place Rogier, one of the most vibrant districts of the capital, the hotel invites guests to dive into a colorful, playful and satirical atmosphere that celebrates Belgian creativity and humor.
Every space, every room, every corner of the hotel stands out with a design where Belgian art and culture are omnipresent. Bold pops of color, decor inspired by local traditions and witty satirical touches add a quirky and fun twist, all while remaining warm and welcoming.
From its restaurants to its 1,500 m² of flexible event spaces, the hotel offers places to meet, create, laugh and enjoy, while also allowing guests to reconnect with themselves in a truly unique setting. It’s a place where lifestyle meets lightness and work becomes a pleasure, all wrapped in a lively, unmistakably Belgian atmosphere.
Compétences requises:
Overall Job Purpose
· Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill.
· Taking orders and deliver food and beverages to our customers.
· Our waiter uplifts the dining experience for customers because of his/her personality, perseverance and thrive to serve our customer in a patient and polite manner. Guests should walk away not only with their palate satisfied, but with a pleasant memory of their time with us.
· He/she has to be a team player to be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.
· Pay attention to details, and be an example for the team. This to ensure consistent delivery of a high standard of service and ensure that the Cardo / Autograph Collection concept is correctly presented to the guests.
Overview specific duties
· Prepare tables by setting up linens, silverware, and china.
· Greet and escort customers to their tables
· Present the menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
· Offer menu recommendations upon request
· Take accurate food and drinks orders, using a POS ordering software
· Serve food and drinks.
· Deliver checks and collect bill payments
· Carry dirty plates, glasses and silverware to kitchen for cleaning
· Follow all relevant health department regulations.
· Provide excellent customer service to guests.
Competencies
· Hands-on experience with cash register and ordering information system
· Flexible and adapts quickly and positively to new situations, eager to learn
· Thinks ahead and develops ideas for improvement
· Curious personality, open-minded and extrovert
· Good presentation, according to Cardo’s standards, acting in a professional manner
· On time, properly dressed and groomed, polite and courteous
· Communicates clearly and openly both verbally and in writing in English, and preferably French and Dutch. Knowledge of any other language is a plus
· Motivated, performs and ensures that goals are achieved
· Supports and helps developing other departments
· Flexibility to work in shifts
