Jobs
Night Auditor
Duties and responsibilities :
– Welcoming and checking in and out of guests
– Taking and processing walk-in reservations and taking and processing reservations via telephone and e-mail
– Solving problems and complaints
– Answering the phone
– Closing the day in the system and the associated administration
– Ensuring the safety of all guests
– Doing duty rounds
– Conducting the night audit run
– Generating the night reports
– Reconciling accounts
– Preparing financial reports
– Balancing cash drawers
– Serving guests who order room service
– Cleanliness of the lobby and surrounding areas
