Offre d'emploi
Night Auditor
Duties and responsibilities :
– Welcoming and checking in and out of guests
– Taking and processing walk-in reservations and taking and processing reservations via telephone and e-mail
– Solving problems and complaints
– Answering the phone
– Closing the day in the system and the associated administration
– Ensuring the safety of all guests
– Doing duty rounds
– Conducting the night audit run
– Generating the night reports
– Reconciling accounts
– Preparing financial reports
– Balancing cash drawers
– Serving guests who order room service
– Cleanliness of the lobby and surrounding areas
Type de contrat:
Indifferent
Langue(s):
Anglais, Néerlandais, Français
Compétences requises:
The candidate must possess the following qualifications and skills:
- Languages: English, French
- Knowledge of Opera, Micros and Microsoft Office
- Neat and professional appearance
- High-quality customer service, smiling and welcoming
- Excellent written and verbal communication skills
- Organized and great attention to detail
- Ability to solve problems and take initiative
- Team spirit, friendly
- Ability to remain calm and polite under pressure
- Flexibility in tasks and schedule
- First experience as Night Auditor