Offre d'emploi
C&B Sales Executive
There’s nothing complicated about dealing with business people.
They’re just people. Doing business.
By day, international marketing superhero. By night: fluffy bath robe and a box set.
Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing for the ‘big pitch’ over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.
What’s the job?
As a Conference & Banqueting Executive you will manage and coordinate all conferences, meetings, group functions and group activities. You will also assist in the daily work flow and ensure a spotless administration.
Type:
Sales and Marketing
Localisation:
Brabant Flamand
Type de contrat:
CDI, CDD
Langue(s):
Anglais, Néerlandais, Français
Compétences requises:
Your day-to-day
• Organise and coordinate direct day to day conference/convention activities
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Interact with outside contacts: guests, vendors, and any other contacts as needed.
• Provide guests with information (loyalty programs, facility information, etc.) to enhance guest experience.
• Monitor budget & up sell products + services while minimizing waste to increase revenue.
• Ensure all requirements of a group are met.
• In the pre-event planning process, consult with the meeting planners to identify optimal meeting room configuration, recommendation on meeting/break flow, menu planning, food and beverage coordination, table arrangements, decoration options, etc. to improve meeting efficiency and productivity.
• Arrange al details of meetings and conventions to include room set-ups, staging, lighting, audio-visual, menus, décor, entertainment, group room blocks, input of rooming list, transportation, billing instructions and VIP services.
• Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contract billing and review estimates of final billing.
• Plan and conduct pre-event and post-event meetings with clients and catering staff to determine potential enhancements to the guest experience.
• Analyse and action against client satisfaction surveys to improve services.
What we need from you
• Great communication skills
• Bachelor’s degree/higher education qualification
• Must speak fluent English and either Dutch or French.
• Any other language is a plus!
• Well-groomed and professional appearance.
• Result orientated & driven
You will receive a gross monthly salary of €3,717.86 based on a 38-hour work week.
