Front Office Trainee

We are looking for a Front Office Intern to join our team starting in January 2027. As part of the Front Office Department at the Brussels Marriott Hotel Grand Place, you will support the team in delivering an exceptional guest experience from arrival to departure. Your responsibilities will include: Welcoming guests and assisting with check-in, room assignment, and key activation. Coordinating with the Housekeeping team regarding room availability and guest requests. Handling guest calls, emails, messages, and inquiries in a professional manner. Providing guests with information about the hotel, its services, and local points of interest. Assisting with check-outs, payment processing, and resolving billing inquiries. Confirming reservations and cancellations, and preparing daily arrival and departure reports. Supporting the Front Office team in ensuring Marriott service standards are consistently delivered. This internship offers an excellent opportunity to gain hands-on experience in front office operations and guest services within a dynamic and international hospitality environment.