What will we offer you?
In this position you are working for Minor Hotels, a professional international hotel chain with a dynamic and friendly vibe.
We understand that people make the difference, and this is conveyed in our excellent working conditions:
People University: excellent training & (international) development opportunities.
Meal vouchers
Excellent career opportunities: all employees of Minor Hotels are given priority on internal vacancies worldwide!
Explore the Minor Hotels brands and enjoy our hotels world-wide with our special employee rate.
Invite your friends and family for city trips in all our hotels worldwide and receive 30% discount on our restaurants and bars! They can also book their next city trip with your Friends & Family code.
Enjoy specials discounts on a variety of (web) shops and leisure activities on our employee benefits portal.
What will you do?
Balance the accounts from day shift.
Manage front desk activity and handle guest check-ins and check-outs.
Ensure customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference.
Handle customer requests and complaints and directing other employees or departments accordingly.
Create invoices, bills and checks for vendors, employees and contractors.
Manage and update all official documentation pertaining to the role.
Ensure that all end-of-day activities have been successfully executed by employees in all departments.
Answer calls and queries related to potential booking.
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