• Prepare management, variance, and financial reports on a periodic basis.
• Oversee daily operations, accounting, and financial matters of the F&B store.
• Supervise employee activities to ensure compliance with established standards and poli-cies.
• Identify and resolve operational, financial, and employee-related issues.
• Coordinate with audit and business teams to ensure adherence to established procedures.
• Train and guide staff in their job duties.
• Assist with recruitment, performance reviews, promotions, terminations, and salary ad-justments for employees.
• Ensure employees follow operational practices, hygiene rules, and quality standards.
• Develop and implement training programs for employees.
• Manage F&B store operations to ensure excellent service in an economical and profitable manner.
• Initiate the development of methods for high-quality food and drink preparation.
• Train staff on emergency, health, and safety policies.
• Respond promptly to customer complaints to ensure high-quality customer service and sat-isfaction.
• Plan and supervise marketing and promotional activities to attract more customers.
• Assist in ordering, purchasing, and stocking F&B products.
• Coordinate sourcing and testing of new products and menus.
• Conduct regular repairs and maintenance of F&B equipment.