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Guest Service Manager/Duty Manager - 07/09/22

• Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again. • Lead your team by example, keeping them involved and motivated; help them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions. • Contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house. • Making sure everything is running smoothly and looking sharp, working with the team to find solutions to any hick ups.

Type:   Job   Type contract:   Onbepaalde duur
Plaats:   Brussel   Contract:   Voltijds
Ervaring:   1 tot 2 jaar   Taal:   Frans Engels
Vereiste vaardigheden:   • Hotel or leisure related experience in a similar role. • Be fluent in French and English, other additional languages will by highly valuable. • If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage. • Individuals. You’re looking for a place where you can be you; no clones in suits here. • Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. • You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. • You’re not precious. We leave our egos at the door and help get things done. • You’re up for doing things differently and trying (almost) everything once. • If we got stuck in a lift together we’d have a good time and share a few laughs. • You want to be part of a team that works hard, supports each other and has fun along the way.
 

Het bedrijf

Bedrijfsgegevens:   The Hoxton Brussels (Opening !)
Square Victoria Régina, 1 - 1210 Bruxelles
Website van het bedrijf:   https://thehoxton.com/fr/
Bedrijfsomschrijving:   The Hoxton is making its way to Brussels! In February 2023, we’ll be opening our first hotel and co-working space in the city of Brussels and we’re looking for a Guest Service Manager. The hotel boasts 198 bedrooms of different sizes, a large restaurant and coffee shop, a rooftop restaurant and bar with views across the city and The Apartment (our unique meetings & events concept).
Aanbod, voorwaarden en voordelen:   • The opportunity to bring an exciting new hospitality concept to Brussels (and Belgium) and have a real impact on its success. • Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. • The chance to challenge the norm and work in an environment that is both creative and rewarding. • Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. • Great discounts across the entire Ennismore family (which you get to keep even if you decide to leave us!) • A competitive package and plenty of opportunity for development
Verstuur CV (en motivatiebrief):   CV

Hannah Süssenbach - People & Culture Manager
https://careers.ennismore.com/job/a7842a87-46af-470f-ab2e-d6a09bc5e317

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