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Floor Supervisor - 22/09/23

• Complies with all hotel policies and standard operating procedures of the hotel and its management company. • Is responsible for ensuring the daily execution of cleaning activities based on checklists; is responsible for the distribution of tasks according to the schedule. • Is responsible for giving work instructions; training and directing staff. • Is responsible for checking the adequacy of linen, cleaning and reception supplies in stock on all floors and offices. • Is responsible for ordering new stocks of cleaning supplies and hospitality items, according to a checklist. Is responsible for controlling activities in accordance with work sheets and directives; controlling the use of cleaning products and equipment; controlling the hours worked by his/her team. • Is responsible for inspecting cleaned rooms, washrooms and public areas; checking presentation, order, neatness and hygiene in accordance with guidelines. • Is responsible for overseeing the application of internal rules of behavior and "good manners" of departmental staff, checking the presentation and hygiene of departmental staff. • Is responsible for monitoring laundry and linen stock lists. • Is responsible for informing the technical department of breakdowns or faults, and checking with the technical department that tasks are being carried out. • Is responsible for handling customer complaints and resolving problems as quickly as possible. • Is responsible for answering customer questions and executing all reasonable additional requests within the specified time. • Is responsible for ensuring excellent communication with all departments, especially Front Office and Technical Service. • Is responsible for participating in work activities as required: cleaning rooms, sanitary facilities, public areas; arranging rooms; moving furniture, etc.

Type:   Emploi   Type de contrat:   CDI
Localisation:   Bruxelles   Contrat:   Temps plein
Expérience:   3 à 5 ans   Langue:   Français Néerlandais Anglais
Compétences requises:   • Ability to use all electronic devices and communication systems (telephone, tablet, cleaning device, etc.). • Ability to prioritize tasks according to workload and work under pressure. • Excellent communication skills • Attention to detail • Customer service oriented • Problem solver • Positive approach


Coordonnées de l'entreprise:   About Cardo Brand Cardo is a brand built on a culture of emotional intelligence and sublime hospitality, designing experiential places for individual wellbeing and corporate culture optimization. Our purpose is to make city breaks and workcations less apologetic, more purposeful and tuned to the self.
Avenue du Boulevard 14 1210 Saint-Josse-ten-Noode, Brussels
Site internet de l'entreprise:
Description de l'entreprise:   About Cardo Brussels Hotel Located within the heart of Europe and one of the Brussel's most vibrant areas, Cardo Brussels Hotel is the new and trendy landmark in the neighborhood and the most distinctive luxury lifestyle hotel in the city, catering to both selective leisure guests and business travelers. The hotel will offer contemporary wellness and dining experiences, 532 stylish rooms & suites, as well as 1500m2 of MICE facilities and amenities.
Offre de l'entreprise, conditions et avantages:   CDI full time Meal voucher Hopitalization inssurance and more...
Envoi CV (et lettre de motivation):   resume and motivaiton

HR Dpt +32 (0) 2 889 5000

Avenue du Boulevard 14 1210 Saint-Josse-ten-Noode, Brussels

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