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F&B Reservations Agent - 09/09/23

Manage the accurate and efficient recording and processing of all telephone, SevenRooms and email reservations that come through Proactively look for ways to maximize revenue and identify sales opportunities, working in conjunction with the F&B Managers (Bar Manager, Restaurant Manager) Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met, but exceeded. Coordinate reservation requests from the Front Office Team for in house guests. Working times: Tuesday-Saturday 13:00 - 21:00

Type:   Emploi   Type de contrat:   CDI
Localisation:   Bruxelles   Contrat:   Temps plein
Expérience:   1 à 2 ans   Langue:   Français Anglais
Compétences requises:   Previous experience in a busy restaurant reservation’s role, working with SevenRooms where you have a genuine passion in providing a guest experience. An understanding and skill set of maximising covers in each of our restaurants through thorough management of our reservation systems Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way


Coordonnées de l'entreprise:   The Hoxton Brussels
Square Victoria Régina, 1 - 1210 Bruxelles
Site internet de l'entreprise:
Description de l'entreprise:   We've recently opened our first Hoxton in Brussels and we’re looking for an enthusiastic F&B Reservations Agent to play a crucial part in successfully bringing a new concept to the market. The hotel boasts 198 bedrooms of different sizes, a large restaurant and coffee shop, a rooftop restaurant and bar with views across the city and The Apartment (our unique meetings & events concept).
Offre de l'entreprise, conditions et avantages:   The opportunity to bring an exciting new hospitality concept to Brussels (and Belgium) and have a real impact on its success. Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. Great discounts across the entire Ennismore family (which you get to keep even if you decide to leave us!) A competitive package and plenty of opportunity for development
Envoi CV (et lettre de motivation):   CV

Hannah Süssenbach - People & Culture Manager


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