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All round night receptionist - 07/01/20

As All-round receptionist at the brand new and first Belgian Hilton Garden Inn branded property, you will Achieve positive outcomes from guest queries in a timely and efficient manner Ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and/or other departments Demonstrate a high level of customer service at all time Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary

Type:   Emploi   Type de contrat:   CDD
Localisation:   Indifferent   Contrat:   Temps plein
Expérience:   1 à 2 ans   Langue:   Indifferent
Compétences requises:   Language skills (English, French, Dutch) Previous experience in a customer-focused industry Positive attitude and good communication skills both written and verbal Committed to delivering a high level of customer service Excellent grooming standards Ability to work on your own or as a part of a team Competent level of IT proficiency additional assets


Coordonnées de l'entreprise:   Hilton Garden Inn Brussels City Centre
Rue Berckmans 128 1060 Saint Gilles Brussels
Site internet de l'entreprise:
Description de l'entreprise:   A Trendy and Welcoming Brussels Hotel Welcome to our Hilton Garden Inn Brussels City Centre hotel, situated between the Brussels residential areas, European Parliament zone as well as the Brussels South Railway Station. From a bright and clean lobby to spacious enclosed parking under the property, our hotel will feel welcoming right from the start. Relax in the beautiful courtyard garden after a busy day in the city.
Offre de l'entreprise, conditions et avantages:   A replacement contract with competitive starting salary An interesting and versatile career in a fast moving, growing and changing organization A pleasant working environment in a team of motivated colleagues As an employee you will become member of Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners
Envoi CV (et lettre de motivation):

Melissa Garcia Front of House Manager

Hilton Garden Inn Brussels City Centre Rue Berckmans 128 1060 Saint Gilles Brussels

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