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Receptionist - 08/01/20

Main purpose of the job : We are looking for a collaborator to join our Front Office team. Discreet with a good grooming, you have an excellent sense of hospitality and service. You are the first and last impression of the hotel. Meeting the needs of the customer and offering an irreproachable service are your priority. You are involved and you know how to work effectively and independently with the front office team. Your schedule is flexible (day, night, week, weekend and holidays) in balance with your other colleagues. Responsibilities / tasks : ◾Welcome the customers: process to the check-in and check-out, responsible for welcoming guests to assist them with any request they may have. ◾Be able to recognize our regular guests and get to know their habits ◾Follow on special reservations and requests ◾Responsible for the management of a cash flow ◾Management of the switchboard

Type:   Emploi   Type de contrat:   CDI
Localisation:   Bruxelles   Contrat:   Temps plein
Expérience:   1 à 2 ans   Langue:   Français Néerlandais Anglais
Compétences requises:   You demonstrate flexibility, initiative and enjoy working in a fast-paced work environment. ◾Preferred experience of a 5-stars hospitality sector within the front office department. ◾Excellent communication skills, both oral and written, in French and English. Any other additional language is appreciated. ◾Knowledge of Opera, Excel and Word is a plus. ◾Be able to handle multiple tasks at a time while keeping calm. ◾Be able to analyze a problem and take the adequate decision regarding the situation. In addition, you can identify you with our 3 basic values: 1) Passionately committed, 2) Professional hospitality and 3) The power to please.


Coordonnées de l'entreprise:   Stanhope Hotel Brussels by Thon Hotels
rue du Commerce 9 1000 Bruxelles
Site internet de l'entreprise:
Description de l'entreprise:   Thon Hotels is part of the Norwegian hotel chain Olav Thon Group that carries the name of its founder Mr. Olav Thon. We have hotels in Norway, Brussels, and Rotterdam. In Brussels, Thon Hotels is one of the largest hotel chains with almost 1500 hotel rooms and 44 meeting rooms in 5 hotels as well as 3 residences of full furnished apartments. We wish that all our employees are engaged, professional and service minded. The Stanhope Hotel Brussels by Thon Hotels is the only 5-stars establishment of the Thon Hotels Group in Brussels. It offers 125 rooms and many conference rooms, as well as a gourmet restaurant.
Offre de l'entreprise, conditions et avantages:   An exciting and challenging position, in a nice and dynamic working environment. We offer a position in one of Brussels' leading hotel chains, with good career opportunities. You benefit from a good salary package including standard advantages such as: ◾Hospitalisation insurance ◾Attendance holidays or bonus ◾Internal and external trainings ◾Free train subscription if this method is used for commuting
Envoi CV (et lettre de motivation):   Only applications received through our website will be taken into consideration

Simon Vandecasteele Front Office Manager

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