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Senior Welcomer - 18/07/18

Overview of duties Performs Welcome, Reception and Information operations, applying the organisational structure defined by the Welcomer Manager. Manages and motivates the Welcome team in line with the brand's recommended behavioural guidelines, in order to provide personalised high quality guest services Promotes the Pullman brand philosophy through his or her exemplary attitude, behaviour, uniform and excellent communication skills. Forms the link and interfaces between the hotel's different departments and various points of reception. Takes care of guests from their arrival through to their departure. Contributes to guest satisfaction at all times by providing high quality services throughout their stay. Promotes the hotel's offer. Helps meet the department's quantitative targets through his/her sales efforts.

Type:   Emploi   Type de contrat:   CDI
Localisation:   Bruxelles   Contrat:   Temps plein
Expérience:   1 à 2 ans   Langue:   Français Néerlandais Anglais
Compétences requises:   Your skills/qualities - Team spirit - Enthusiastic - Spontaneous and empathic - Good listening skills and ability to anticipate - Good presentation, confident speaking skills - Dynamic - Sales oriented
 

L'entreprise

Coordonnées de l'entreprise:   Pullman Brussels Centre Midi
Place Victor Horta 1 1060 Bruxelles
Site internet de l'entreprise:   www.pullmanhotels.com
Description de l'entreprise:   The upscale Pullman Brussels Centre Midi has a privileged location on site of the Brussels South railway station. This stylish and cosmopolitan 4 star hotel offers 237 rooms with superior facilities and a design Convention Center.
Offre de l'entreprise, conditions et avantages:   Assurance groupe et hospitalisation Chèques-repas 13ème mois
Envoi CV (et lettre de motivation):   Veuillez bien nous envoyer votre candidature par mail.

Cindy Claeys Responsable Ressources Humaines
H7431-AM@accor.com

H7431-AM@accor.com

Une association créée par et pour les professionnels de l'Hôtellerie

Chaque jour, nous travaillons à renforcer et à développer le secteur hôtelier bruxellois.


La BHA représente plus de:

  • - 90% des hôtels bruxellois
  • - 15.000 chambres
  • - 12.500 emplois
  • - 6 millions de nuitées par an
 

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